How It Works
Most people who reach out to us just want to know what happens next. This page answers that question, step by step, from the first conversation to rent hitting your account each month.Do any of these sound like you?
self-man·age·ment | noun The practice of handling your rental property alone. Evenings, weekends, maintenance calls, lease questions, and the constant feeling you're one bad month away from a real problem. See also: burnout, missed rent, 11pm phone calls.
Step 1: Free Rental Analysis
We start with a rental analysis. We look at your property, the current comparable listings, recent transactions in your area, and your property's condition and features. We tell you what it should rent for and what management would cost.
This takes about 15 to 20 minutes. There's no obligation and no sales pressure. You leave with real market information regardless of what you decide.
Step 2: We Sign a Management Agreement
Our agreements are month-to-month with proper notice. We don't lock you in. The agreement spells out our fees, your approval thresholds for maintenance, and what you can expect from us on communication.
We walk through it with you before you sign, so nothing is a surprise.
Step 3: Prepare for Market - Your Property Is a Product and We Market It Like One
When we take on a vacant property, we evaluate it the same way a buyer evaluates anything on the market: condition, location, and price. These three factors determine how fast your property rents and the quality of tenant it attracts.
Condition is what you can control the most. Before we list, we walk the property and flag anything that could slow the process: maintenance, cleanliness, and presentation.
Location is fixed, but it's not a limitation. We know the local market and how to position your property within it to attract the right applicants.
Price is where most landlords lose. Overprice and the property sits. Underprice and you leave money on the table every month. We use current market data to find the number that moves the property without sacrificing your return.
When all three align, properties move
Step 4: We List, Show, and Screen
The property goes live on all major rental platforms: Zillow, HotPads, Apartments.com, and others. We coordinate showings, and we handle every one of them. You don't need to be there.
Applications come through our screening process. We check credit, verify income and employment, review rental history, and contact prior landlords. Every applicant is evaluated against the same criteria.
Step 5: We Execute the Lease and Move the Tenant In
Step 6: Ongoing Management
From here, you largely step back.
Rent comes into your account monthly, minus management fees and any expenses, with a full statement accounting for every transaction.
Maintenance requests go to us. We triage them, coordinate with our vetted vendors, and get things resolved. For anything above your pre-agreed approval threshold, we contact you first.
Lease violations get formal notices. Late fees go out automatically.
We reach out when something comes up. You don't have to ask.
Step 7: Renewal and Turnover
When a lease is coming up, we reach out before the lease end date to discuss renewal terms. We review the current market and recommend a renewal rate that reflects it.
If a tenant is moving out, we begin the relisting process to minimize vacancy. We do the move-out inspection, handle the security deposit accounting within Utah's 30-day legal window, coordinate the make-ready, and place the next tenant.
You receive documentation at every step.